They have done extensive studies have executive status, and work in a buoyant sector. Yet, IT services company working for (service company specializing in computer engineering) are at the forefront of a "precarious from above" that threatens to spread, says journalist Nicolas Sene engaged in a book to them spent, "Behind the screen of the social revolution." The term "services company" includes most service companies in informatics.
From SMEs to multinationals such as Atos Origin and Capgemini, the IT services companies sell services: website design, management of a computing platform, software development ... The computer they use can work in two contexts: "the package", ie they are directly employed in the premises of the SSII and their work is billed to the customer the day, or else "in authority" , ie that the computer works directly with the customer, for a period which may range from several days to several years.
DOMINATION OF BUSINESS In the IT companies, in addition to his supervisor, the engineer also depends on the company's business, which have great power. It is they who are responsible for placing the computer in clients and their remuneration is directly pegged to their performance. His interest is to place the greatest possible benefit, as soon as possible - even in some cases, to cheat the employee's competencies.
"When I boarded the taxi to the interview with my investment business, he handed me a sheet telling me it was my resume for the interview. Dessus, there were skills that I had absolutely not, "said Le Monde. en a former employee of a major software house. "Only a minority of tenders used for recruitment.
The majority is used to find patterns (...) Recruitment is then subject to obtaining a commercial contract," said Nicolas Sene. To be able to quickly provide all types of profiles to their clients, software houses have a policy of massive recruitment. They canvass students in engineering schools before their release, and scour the websites of online resume.
"I received an e-mail offering me an interview fifteen minutes after posting my resume on LinkedIn," enjoys an employee of another software house. But these mass recruitment can not be explained only by the dynamism of the sector: it is also "the result of turnover rates impressive: 15%, according to figures from the APEC 2008," says Nicolas Sene .
"Far from expressing the dynamism of the company, it raises doubts as to their management staff," he analyzes. "I do not deny that there is a turnover to double digits," says Philip Tavernier, chairman of the Commission office, employment, training and vice president of digital Syntec, the union bosses and business computing.
"But this rate is also related to the profile of employees in services companies: they recruit about a young graduate in two. Among them, many want to get a first experience, then go work in another company or to the end customer. Also , working in software houses can also be demanding and requires a certain mobility: some employees at some point in their careers, prefer greater stability in a familiar environment.
" Part of this turnover is also due to lay-offs of a software house to another one of the recurring criticisms among programmers faced by Tech News Buzz. en to the difficulties of progression within the company. "Annual maintenance is always going the same way: 'you work well, but as regards the increases this year is complicated ...'", said one of them.
Apply to other software houses became the principal means of obetnir better pay, a job more interesting or a particular geographic area. "I wanted to leave my SSII, I put my resume online and the next day, my line manager who called me, he had seen the ad and wanted to know what was wrong," said one engineer.
DUAL HIERARCHY On paper, sales have not yet command responsibility of engineers. They have a hierarchical referral, within the IT companies, which must ensure their leadership and management of human resources. A complex situation in practice: for vacations, for example, is this supervisor who must approve the dates.
But for a person "in authority", the dates are trading mostly with the client, according to his needs. This vagueness in reporting relationships is problematic on both social and legal terms, Nicolas J. Senna. "The law very specifically under this loan of labor: the employee must receive his orders only from his superior in its IT services company.
If the client receives, there are so-called 'crime of haggling' "he wrote. However, in practice, the link between the employee "in-house" and his supervisor in the SSII is tenuous: most often, the engineer responsible for its meeting once or twice a year for an interview where discussed his work and its prospects.
Day by day, it is with the client that treats the employee. "The authority is therefore completely illegal. It also remains the leading cause of poor working conditions of IT," says Nicolas Sene. Syntec for digital system of governance - for 150 000 employees by the employers' organization - is not illegal, but Philippe Tavernier acknowledges some ambiguity in the statute.
"These trades are trades of expertise, with constraints," he explains. "To take a point of comparison, when a plumber comes to your house to fix your bathroom, there is an employee of a plumbing business, if you, the customer, ask him to place a tap ten centimeters above, is Do you illegally? I do not think so.
" Intercontract, time of uncertainty in this system that encourages investment in JIT, the situation may get worse for employees in "intercontrat", ie the period between two investments, especially if the period is extended . "When your manager is a salesperson, then you represent a burden on its portfolio of employees," writes Nicolas Sene, who also mentioned the case of employees who are imposing to ask for days off or during their RTT intercontrat .
"The best way for him to return is you find you at all costs a new mission. Or, more radical, push you to go. And amid crisis, the arguments are found." However, in addition to constituting a break between missions, intercontract is a rare opportunity for employees to form. Because it is another issue that comes up regularly in reviews of employees of software houses: the great difficulty in obtaining training, he must ask insistently, even between two contracts.
Based on calculations of the professional organization Muncie, Nicolas Sene notes that in 2007 the financing of training funds was a large surplus, with 25% of the money collected unspent, indicating a lack of training conducted. For Syntec, these surpluses were due primarily to a collection effort.
"I'm not saying we can not do better, but companies spend between 5% and 6% of their payroll in training, three to four times the legal minimum. Not to mention that there is a individual right to training: all the means exist today to receive training. MODEL INDUSTRIAL But beyond intercontract inevitable given the nature of the missions, the union bosses would be available in case of strong downturns - economic crisis, for example - partial unemployment.
"The IT services company hired by CDI: when the end customers are in trouble and do not renew their contracts, employees may be dismissed. This is not good for business, and it is not good for the state coffers, "justifies Philippe Tavernier. Currently, partial unemployment is reserved to a specific sector, which faces significant challenges: the automobile.
A sector which directly inspired the computer industry, says Nicolas Senna: heavy reliance on subcontractors of IT companies, outsourcing overseas, including India, which focuses on business management at the expense of workers ... A proximity that may be partly explained by the links between large employers in the automotive industry and services companies: Ernest-Antoine Seilliere himself, the founder of the MEDEF, has invested heavily in Capgemini.
"The small world of big software houses is actually a vast social laboratory for employers," Nicolas Sene analysis. 
From SMEs to multinationals such as Atos Origin and Capgemini, the IT services companies sell services: website design, management of a computing platform, software development ... The computer they use can work in two contexts: "the package", ie they are directly employed in the premises of the SSII and their work is billed to the customer the day, or else "in authority" , ie that the computer works directly with the customer, for a period which may range from several days to several years.
DOMINATION OF BUSINESS In the IT companies, in addition to his supervisor, the engineer also depends on the company's business, which have great power. It is they who are responsible for placing the computer in clients and their remuneration is directly pegged to their performance. His interest is to place the greatest possible benefit, as soon as possible - even in some cases, to cheat the employee's competencies.
"When I boarded the taxi to the interview with my investment business, he handed me a sheet telling me it was my resume for the interview. Dessus, there were skills that I had absolutely not, "said Le Monde. en a former employee of a major software house. "Only a minority of tenders used for recruitment.
The majority is used to find patterns (...) Recruitment is then subject to obtaining a commercial contract," said Nicolas Sene. To be able to quickly provide all types of profiles to their clients, software houses have a policy of massive recruitment. They canvass students in engineering schools before their release, and scour the websites of online resume.
"I received an e-mail offering me an interview fifteen minutes after posting my resume on LinkedIn," enjoys an employee of another software house. But these mass recruitment can not be explained only by the dynamism of the sector: it is also "the result of turnover rates impressive: 15%, according to figures from the APEC 2008," says Nicolas Sene .
"Far from expressing the dynamism of the company, it raises doubts as to their management staff," he analyzes. "I do not deny that there is a turnover to double digits," says Philip Tavernier, chairman of the Commission office, employment, training and vice president of digital Syntec, the union bosses and business computing.
"But this rate is also related to the profile of employees in services companies: they recruit about a young graduate in two. Among them, many want to get a first experience, then go work in another company or to the end customer. Also , working in software houses can also be demanding and requires a certain mobility: some employees at some point in their careers, prefer greater stability in a familiar environment.
" Part of this turnover is also due to lay-offs of a software house to another one of the recurring criticisms among programmers faced by Tech News Buzz. en to the difficulties of progression within the company. "Annual maintenance is always going the same way: 'you work well, but as regards the increases this year is complicated ...'", said one of them.
Apply to other software houses became the principal means of obetnir better pay, a job more interesting or a particular geographic area. "I wanted to leave my SSII, I put my resume online and the next day, my line manager who called me, he had seen the ad and wanted to know what was wrong," said one engineer.
DUAL HIERARCHY On paper, sales have not yet command responsibility of engineers. They have a hierarchical referral, within the IT companies, which must ensure their leadership and management of human resources. A complex situation in practice: for vacations, for example, is this supervisor who must approve the dates.
But for a person "in authority", the dates are trading mostly with the client, according to his needs. This vagueness in reporting relationships is problematic on both social and legal terms, Nicolas J. Senna. "The law very specifically under this loan of labor: the employee must receive his orders only from his superior in its IT services company.
If the client receives, there are so-called 'crime of haggling' "he wrote. However, in practice, the link between the employee "in-house" and his supervisor in the SSII is tenuous: most often, the engineer responsible for its meeting once or twice a year for an interview where discussed his work and its prospects.
Day by day, it is with the client that treats the employee. "The authority is therefore completely illegal. It also remains the leading cause of poor working conditions of IT," says Nicolas Sene. Syntec for digital system of governance - for 150 000 employees by the employers' organization - is not illegal, but Philippe Tavernier acknowledges some ambiguity in the statute.
"These trades are trades of expertise, with constraints," he explains. "To take a point of comparison, when a plumber comes to your house to fix your bathroom, there is an employee of a plumbing business, if you, the customer, ask him to place a tap ten centimeters above, is Do you illegally? I do not think so.
" Intercontract, time of uncertainty in this system that encourages investment in JIT, the situation may get worse for employees in "intercontrat", ie the period between two investments, especially if the period is extended . "When your manager is a salesperson, then you represent a burden on its portfolio of employees," writes Nicolas Sene, who also mentioned the case of employees who are imposing to ask for days off or during their RTT intercontrat .
"The best way for him to return is you find you at all costs a new mission. Or, more radical, push you to go. And amid crisis, the arguments are found." However, in addition to constituting a break between missions, intercontract is a rare opportunity for employees to form. Because it is another issue that comes up regularly in reviews of employees of software houses: the great difficulty in obtaining training, he must ask insistently, even between two contracts.
Based on calculations of the professional organization Muncie, Nicolas Sene notes that in 2007 the financing of training funds was a large surplus, with 25% of the money collected unspent, indicating a lack of training conducted. For Syntec, these surpluses were due primarily to a collection effort.
"I'm not saying we can not do better, but companies spend between 5% and 6% of their payroll in training, three to four times the legal minimum. Not to mention that there is a individual right to training: all the means exist today to receive training. MODEL INDUSTRIAL But beyond intercontract inevitable given the nature of the missions, the union bosses would be available in case of strong downturns - economic crisis, for example - partial unemployment.
"The IT services company hired by CDI: when the end customers are in trouble and do not renew their contracts, employees may be dismissed. This is not good for business, and it is not good for the state coffers, "justifies Philippe Tavernier. Currently, partial unemployment is reserved to a specific sector, which faces significant challenges: the automobile.
A sector which directly inspired the computer industry, says Nicolas Senna: heavy reliance on subcontractors of IT companies, outsourcing overseas, including India, which focuses on business management at the expense of workers ... A proximity that may be partly explained by the links between large employers in the automotive industry and services companies: Ernest-Antoine Seilliere himself, the founder of the MEDEF, has invested heavily in Capgemini.
"The small world of big software houses is actually a vast social laboratory for employers," Nicolas Sene analysis.
No comments:
Post a Comment