Tuesday, March 1, 2011

40,000 users affected by an outage of Gmail

Approximately 0.02% of the users of Gmail e-mail service suffered a technical problem between Sunday and Monday, reports Google, Monday, February 28. The failure has led users to lose at least for certain messages. During the repairs, they were also unable to log into their Gmail account. According to figures circulating generally using Gmail (about 200 million subscribers), this would represent a quarantine of thousands of accounts.

"Imagine the anguish of finding her Gmail account is empty when CONNECTED: this is what happened to 0.02% of Gmail users yesterday, and we are sorry," said Ben Treynor, responsible for the reliability systems of Google, the official blog of the group. "The good news is that emails were never lost and we have restored access to e-mail for many Internet users affected.

Even if it takes more time than we had originally planned We are making good progress and things should soon return to normal for all Tech News Buzz, "says the head of the U.S. group. According to Mr. Treynor, emails sent to the relevant accounts between 2 hours and 22 hours GMT on Monday could not reach their destination, and shippers have been warned.

"AN UNEXPECTED BUG" He said the outage occurred during an update of a storage program, which caused an "unexpected bug. "When we discovered the problem, we immediately suspended the deployment of the new program to return to the old version," before leaving in search of data, which had been secured.

"In some cases, this type of bug can affect many copies of data," says Ben Treynor. A spokesman in Europe had shown in the first instance, only 0.08% of Gmail users were affected, before the group indicates that in fact four times more Internet users had suffered from this failure. "We hope that everything will be restored by the end of the day," stated a spokesperson for the U.S.

to Agence France-Presse Monday around midday.

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